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Contact thehatboxoxford.com

The most useful message you can send us is a correction. Offers move quickly and we would much rather fix a figure than leave it wrong.

Write to us

letters@thehatboxoxford.com

One address handles everything: corrections, data requests, operator queries and press. We read every message, and anything reporting an error on the site is checked against the operator's published terms.

Helpful details to include

  • For a correction: the casino, the figure you think is wrong and what you saw instead, ideally with the date.
  • For a data request: what you would like us to do. Our privacy policy explains what little we hold.
  • For press or partnerships: say so in the subject line.

What we cannot do

We are a comparison site, not a casino. We cannot see your account, release a withdrawal, reopen a closed account or settle a dispute with an operator. For any of those, contact the casino's support team directly and keep a written record.

If you are worried about your gambling, our safer gambling page lists free support that is available 24 hours a day.